Shipping policy
📦 Shipping Policy
At SiteSupplys we work hard to get your order to you as quickly as possible.
Processing Time All orders are processed within 1-3 business days. Orders are not processed on weekends or UK public holidays.
Shipping Times
- United Kingdom: estimated 5-15 business days
- Europe: estimated 7-21 business days
Please note these are estimates and may vary depending on your location and supplier availability.
Tracking Once your order has been dispatched you will receive a confirmation email with tracking information so you can follow your order every step of the way.
Customs & Duties (Europe) Orders shipped to European countries may be subject to customs fees or import duties upon arrival. These charges are the responsibility of the customer and are not included in our product prices or shipping costs.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe please contact us via the live chat on our website or email kieran@sitesupplys.com and we will investigate on your behalf.